95-1148 Naalehu Spur Rd, Naalehu, Hawaii, United States
Gluten-free options
DeliveryKid FriendlyLunchTake AwayDinner
This charming spot offers a warm, welcoming vibe with a cute outdoor seating area perfect for enjoying a casual meal. The friendly, accommodating staff understand gluten-free needs, making it a reliable choice for those seeking gluten-free dining options in a relaxed setting.
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Ayako Walker
Delicious food at an affordable price. They even offer gluten-free and vegan choices.
Set on a lawn with eight granite-topped picnic tables shaded by rain and sun canopies, this spot offers a relaxing outdoor atmosphere ideal for those seeking a gluten-free friendly dining experience. The shaded, beautiful seating area invites guests to linger comfortably while enjoying attentive, friendly service.
Delicious dishes with standout flavors and unique options make it a must-try spot for an enjoyable meal experience!
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Tom
1st Visit: I ordered Loco Moco with hamburger but received pork. No worries, it was decent, and they were slammed (full parking lot). My partner had the Chicken Papaya salad that lady at the register recommended since she has a gluten allergy (not a preference) and had asked for recommendations. The lady gave a short "well off the top of my head" slightly rude response, which seemed odd, but we brushed it off. My partner absolutely loved the salad! So much so that we had to return! I also want to mention that the wait was reasonable and the restaurant was well kept and clean.
2nd Visit a few days later: I grabbed a Burrito at the Taco shop that shares the same building (excellent choice BTW). My partner got the Papaya salad at Hana Hou again and simply asked if there was anything that needed to be left off for it to be gluten-free, again because it's an allergy situation and she wanted to double check if it had to made differently since she specified GF prior. It's quite common for the GF option to have an ingredient substituted or left off. Since it's an allergy, we always specify that to make the restaurant aware so that it's prepared correctly. The same lady from before again seemed agitated and gave a snarky response about it being GF already. Like eating out with a food allergy isn't already tough enough. Being treated poorly for asking a simple food allergy related question is simply unacceptable. The parking lot was empty and we were the only ones at either restaurant.. so it's not like she was flustered during a busy rush or something.
Both times, we were kind, so the rudeness was one-sided for no apparent reason. We literally gave her the benefit of the doubt since it was busy the first time. We will not be making that mistake again.
I wasn't going to leave a review as I don't like to leave negative reviews on small businesses. However, after two similar negative experiences and seeing the negative reviews from others, the rude attitude appears to be common, which is honestly just unfortunate. Based on the numerous complaints of rudeness, along with the unprofessional responses to negative reviews, I suggest someone else deal with the customers and review responses. It'll be better for the customers and the business in my humble opinion.
2 out of 5 for the delicious Chicken Papaya Salad
Aloha ✌️
Nestled in lovely surroundings, this spot offers a very clean public restroom, making it a welcoming pause on any journey. The inviting atmosphere and charming setting provide a pleasant experience for travelers seeking gluten-free options in a comfortable environment.
95-5572 Mamalahoa Hwy, Naalehu, Hawaii, United States
Gluten-free options
DeliveryKid FriendlyLunchTake AwayDinner
Beautiful location tucked away from usual routes offers a welcoming atmosphere ideal for gluten-free diners. This off the beaten path eatery is known for its thoughtful accommodations, making it a unique dining experience for those with gluten sensitivities.