UNO’s has a great menu, but the service needs improvement. When we arrived, the host asked how many were in our party and then walked off to grab menus. Another guest was waiting in front of us, and when he returned, he didn’t communicate for us to follow him. Instead, he walked off, leaving us standing there confused. A simple follow me would have been sufficient. Once he reached the table, he turned and waved us over as if we should have known to follow him. We assumed the lady in front of us was suppose to follow him to the table.
After being seated, we waited 15 minutes before a waitress came over to ask if we had been served. Then a huge group of children came in which caused us to ask to be seated outside. That wasn’t a huge issue, but it did get quite loud in there.
While the initial experience was frustrating, service improved from that point on. The waitress was attentive, and the food was enjoyable. I ordered the gluten-free pizza, which was flavorful with a good crust texture, often a challenge with gluten-free options. My husband ordered a burger with sweet potato fries, which he enjoyed.
Overall, the food was good, but the lack of communication from the host and the delay in service at the start left a negative first impression. A little more attention to detail in customer service would make the dining experience much smoother.
One of the few restaurants in this area that actually has a gluten-free bun and doesn’t even charge extra for it!!! All the food is made fresh and they have those good fries. It taste like their hand cut so good!! They even have chick also and salads
The food our party ordered was very diverse and it was all delicious. Mary Catherine was knowledgeable about vegetarian options and options for Gluten alternatives. She was very attentive and fast to service.
Great ambiance and there was fantastic live music Friday evening when we were there. Great menu with tons of options including vegan/veg, gluten free menu, and much much more! Food was great and fairly priced, highly recommend.
Excellent food. It was so good. So many gluten free options here! My kids loved it, too!! I hope this restaurant comes to Orlando! We would frequent here regularly. I highly recommend it and I look forward to the time I can eat there again.
Came here with my son and his Grandma after shoe shopping and had an excellent lunch! We checked every ingredient to make sure my son was safe with his dairy allergy. The 2 servers assisting us worked as a team and made the experience seamless. We've eaten here before and I have gotten sick(Celiac) so I was nervous and the server took extra care and even recommended gluten free items with reduced cross contamination risk and helped me order a delicious cheesecake!
Stayed after to make me a gluten free burger because of my food allergy. SO accommodating and the nicest airport food staff I have ever seen. Great time!
It's Starbucks, you know what you're going to get and it's going to be expensive. Since I'm gluten free, dairy free and soy free and I don't like coffee, I go in for the espresso shots when I'm on the road. The blond espresso was good, bathroom was clean. I think I can also eat the Kind bars, but they aren't my thing. Great place to stop in for some caffeine when you are on the road.
My husband and I came in with friends the other day. The booths were comfortable and spacious. Our server was Adam and he was an absolute delight and he made the entire experience exceptional! I got the chicken avocado sandwich on a gluten free bun and my husband got the port wine. Both were delicious. The large fries was more than enough for all of our group. The menu has things labeled gluten free but there is cross contamination not specified. It was misleading but luckily the server clarified. He was very knowledgeable of the menu and friendly. Will come back again and requesting Adam!
They have outdoor dining, lots of vegetarian and gluten-free options. One of the best customer service experiences I have had in a long time. The wait staff was so considerate, we actually felt pampered. The plates are huge but have a good mix of protein, carbs and vegetables so it doesn’t feel heavy. We’ll definitely be back.
This BonChon caters to gluten sensitive diets! They use gluten-free soy marinades and offer to fry chicken without a breading for those with a gluten sensitivity. Their japchae has good flavor, but the noodles were a little overdone. Overall great experience!
Accommodating Gluten-Free