I’ve never left a negative review before, but I was genuinely disappointed with our experience last night. We ordered a gluten-free meal due to a food allergy, but when it arrived, it included fried plantains, something that shouldn’t have been on the plate. We had to send the dish back, and by the time the corrected meal was brought out, the rest of the table had already finished eating. While I completely understand that remaking the dish would take time, I was surprised that there was no acknowledgment of the inconvenience or offer of compensation.
Additionally, our server accidentally spilled a full glass of water across the table, which added to the disruption of the evening. Overall, it was a frustrating experience that unfortunately fell short of expectations.
Another amazing dinner at O-Ku. We never know what to order so we asked our server, Dominick to guide us through the menu and basically surprise us. He did amazing! Plate after plate of deliciousness. Such a fun evening!
Plenty of labeled Gluten Free options and more options that could be altered to accommodate.
The owner, Jen, was SO helpful and friendly. I called here to see if they have gluten free options, as I have Celiac Disease, and Jen knew right away what I could or couldn’t have. She was ready to help as soon as I walked in and made me feel so welcomed. I had the “J-Lo” ice cream with a brownie cookie and all I can say is INCREDIBLE! I’ll definitely be back before my trip ends 😄
Celiac friendly
