Food is routinely decent to good. Never bad, but never outstanding. Service typically has been good in the past, but my last trip in it was unimpressive. Our table area was a mess underneath when we sat down, clearly wasn’t cleaned beforehand. Server got details on both of our orders wrong (and my wife has a gluten allergy, but the detail they got wrong did not contaminate the food), but we ate the food anyway and it was decent. Then check time came, they never asked for our rewards info. When we brought it to their attention, one of the servers went to process our rewards account but instead of asking which reward we wanted to use just picked one themself. You should always err on the side of caution when it comes to other people’s money. Always ask. And it should be put on the company’s website that you are only allowed to use one reward per visit. I didn’t see it in the loyalty reward policy. Just a surprisingly and unnecessarily difficult experience than it used to be here.