SIGNATURE (206)Burger [NEW OWNERSHIP]

Hamburger restaurant
Gluten-free options
Lunch
Dinner
Burgers
Grab & Go
More
This spot offers a friendly, well-lit atmosphere ideal for casual gatherings. However, despite offering gluten-free buns, there have been repeated mistakes in food preparation risking cross-contact, making it unsuitable for those with gluten allergies.
1329 N 45th St #109, Seattle, WA 98103, USA
2.4km

People are saying

S
I used to come here a lot and used to love this place. I stopped since they are not allergen friendly and i got really sick. They have gluten free buns and advertise to be gluten friendly, but there is complete lack of care in the kitchen to keep things even semi gluten free. I ordered a gluten free burger (gluten free bun) today and my partner got a regular burger (full gluten bun). I ate half of my burger before I realized my bottom bun was gluten free and the top bun was not, and the regular burger that my boyfriend had my top bun. These accident should never happen. Completely unprofessional. Don’t come here if you are gluten free. Update. 4 months later i gave them the benefit of doubt after the owners nice reply to my review. I went back and bought a burger. AND THEY SCREWED UP AGAIN!!! I got a gluten free bottom bun, and a regular (gluten full) top bun. The chef needs to be fired. The girl working the register deeply apologized and obviously understood that she should have checked, but i think she went on her break so the timing didnt work out for her to check. It’s definitely not her fault and she had the chef remake it correctly and she remedied the situation. She should probably be the manager because she handled it so well. Despite her kindness, im still mad. its actually amazing how dumb the chef has to be to screw up this badly and poison anyone with an allergy. And at this point, after these bad experiences, i dont trust that my food does not have significant cross contact with gluten containing ingredients. If you are going to offer gluten free options, do it right. Otherwise, dont do it. The owners can apologize all they want, or offer me free food for the inconvience, but i wouldnt take it because its probably got gluten. If you are vegitarian? the chef probably would put meat in your burger. Allergic to tomatos? You will probably get 2x the number of tomatoes on your burger. Don’t bother coming here if you have any dietary restrictions whats so ever. Do not give them the benefit of doubt when they apologize.
N
Great burger spot! Interesting and delicious menu with yummy fries and tasty shakes. Gluten free buns are available and appreciated.

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