305 Pizza Miami Airport

I am extremely upset about this order. I put it in to get just before my flight. I have celiac and was excited for the cauliflower pizza! Upon arrival at the location we were greeted by Mr. Hidalgo and he immediately demanded to see our order confirmation. Then proceeded to ask if we had 10 minutes to wait for the pizza. We put this order in 35 minutes before we were expected to pick it up! We could not wait as we were going to eat it on the plane which was boarding near by. The staff were not communicating with the customers prior to expected order completion to inform of an issue. They could not cancel or refund what we paid for food we never received. They couldn't even give contact information to handle the issue! This is unacceptable with the level of technology available. A simple message that the order would be delayed with an option to cancel, as we're in an airport so flexibility is key. As a company, you should not allow online orders you cannot fulfill in the time specified! It's neglecting your customers experience! I have celiac and now will not be able to eat for 4 to 5 hours AT BEST! this is absolutely unacceptable! This business should be ashamed of themselves and how they treat their customers!

What can i say!!! Delicious pizza and great service. The quick and efficient service ensures that you can enjoy a satisfying meal without worrying about missing your flight. I ordered a gluten free for my husband and a Hawaiian pizza for me and it was simply spectacular! Recommend 100%! We don't have photos because we ate it all 😋