We got here at 8pm for our reservations and then got seated. We got our menus, and were given a QR code to scan for drinks. The QR code led to the beverages page on their website, which gave an error message. It seems like someone had quite literally deleted the page off the website. Then we were told by the waiter to keep trying it, which obviously didn’t work. We proceeded to wait 15+ minutes until we actually ordered our meals. Anyways, we sit for over an hour waiting for our food and eventually get our meals at 9:30pm. The food was decent at best and was not worth anywhere near the price. We finished up and asked for to-go containers, which we got, and then we were left unattended for 15+ minutes without the bill. We felt like we were forgotten about, and considered leaving. Then, finally, the waiter came with the bills and there were only two bills but there were four of us there. He didn’t ask if we wanted bills separate or together, he assumed. We signed the bills quickly so we could finally leave.
Later at home, I realized the receipt wasn’t for my meal and I was doubled charged for a single drink. I also felt very ill and realized that I had eaten gluten at the restaurant, even though everything I ate was listed on the gluten-free menu. I cannot eat gluten due to Celiac Disease. If I had to guess, the chips were fried in the same fryers as gluten-containing foods.
Overall, I am incredibly unhappy with the experience that I had here, especially because they portray themselves as being an upscale restaurant.