49th State Brewing - Anchorage

Estelita provided excellent and friendly service, and helped to prevent me from accidentally ordering a meal that wasn’t gluten free

We had a tough experience tonight. My partner is gluten free (due to a medical condition) and we were pretty disappointed at the lack of gluten free offerings on the menu (for context, even a steak and salmon filet were not “gluten free” as prepared). We ordered the nachos and asked to leave the beer cheese off. When they were brought to the table they had a great array of toppings and were delicious. We discovered that the beer cheese had not been omitted. The staff was generous and apologized. No problems here. They offered to remake the nachos. It took almost 20 minutes. The second round of nachos came out with a fraction of the toppings. While the beer cheese was left off, so was the regular cheese. Most of the tray was just bare chips (a stark difference from the first tray). We asked for some regular shredded cheese from both the server and the manager and it never arrived (10+ mins). The manager asked if she could do anything to make it right and offered us a free dessert but we declined. She said she would comp the nachos, but they weren’t removed from our bill. TLDR the server and manager were friendly, but the experience was pretty terrible over all. Wouldn’t recommend to anyone with food sensitivity, obviously the kitchen doesn’t taken them very seriously.