7 Portes

We were recommended this place by a local and were impressed by the reviews, so placed a reservation. My wife has serious Celiac disease, very allergic and reactive to gluten. We saw good reviews for gluten free, and the front desk person confirmed there were options. We sat down, they had us scan a QR for the allergen menu. We did it and ordered the traditional seafood Paella and the Cannelloni since it was on the menu. Now we had literally told the server 3 times, confirming my wife’s gluten allergy and they said yes and took the order. The food comes, my wife bites into the Cannelloni and is concerned because of the normal taste of the noodle. She calls a different server over and asks if it’s gluten free, and he says “no of course not, it’s a noodle.” So my wife had gluten for the first time in years, and right away started feeling wrong in her stomach. We told them to many times she had a gluten allergy and they still served her gluten and didn’t even question our order. Lie and behold, their online menu glitched or something because when it was pulled up again that item was gone. She was too disgusted to even eat the Paella, so i ate most of it. Honestly, it was disappointing compared to the reviews and other Paella I’ve had in Barcelona. It was still good and was loaded with seafood, but too much to the point where even the rice had a fish flavor. We left as soon as possible very disappointed.

We had lunch in a pre-booked room for a celebration, a small but important detail there is no elevator to go upstairs. We ordered starters to nibble on and found them very good (anchovies, fritters, calamari,...). Then we made different rice dishes and they were very successful. As for the dessert, we thought it was a high price considering that it is a dessert (€9 and up). The service was not up to par, there were some mistakes, nerves...you asked for coffee with vegetable milk that wasn't soy and they brought one with soy...if the person had been allergic it would be a problem, more attention should be paid to these situations and solutions. On the other hand, there was a person who could not take gluten or lactose and found a dessert option and was also able to eat gluten-free bread, although it took a long time to bring it as it burned the first time. In short, a place with history, good food but the service, at least that day, was not as we expected.

If it weren't for Cris, this restaurant would be just fine, really. Super expensive for the quality it is. It was recommended to us on a freetour and it is a bit of a guiri restaurant. And on top of that, super slow even to collect. But Cris was super attentive to us :) although they would have to clarify from the beginning that all the dishes, even if they say they are gluten-free, can have cross contamination. Thanks Chris!