99 Restaurants

Went tonight around 4. It wasn't busy. We sat for 20 minutes before being asked if we were taking care of. Girl said she would take our drink order and give us a comp. App. Until she found our waitress. We said no thanks just ice tea and popcorn. Girl comes over says she's our waitress and my wife tells her she has a gluten allergy. She says I have to get a manager to take your order and leaves. A little while later the manager comes over standing in the isle with her laptop and my wife gives her order. She checked every item which is really good but it was already listed as gluten free and talk about making my wife uncomfortable with the way this was done. Someone from the kitchen brought our food. We were just about done and our "waitress" came by. I asked for another drink. The food was good. We were done and she came by and said how was everything good? She answered for us? She basically did nothing and got a tip that was more than her effort. Food good service not other than the other waitress that came over after we were sitting there..

I have celiac disease and the hosts that take my order over the phone or if I’m dining in then the waitresses take allergies seriously. I haven’t had a problem at any of their locations. Try the southwest chicken bowl. 1000000x better than chipotle and cheaper!