Alamo Drafthouse Cinema Lower Manhattan

This Alamo is not kid-friendly or Celiac-friendly. I went to see Wicked with my two daughters, 8 and 5 and some friends (4 of which were also kids, so 6 kids total). The manager this evening, Sebastian S., came to my row and aggressively told us to keep our children quiet as they were whispering their orders to us. His voice was much louder than theirs and he blocked the view of the person next to me as he said this. I was taken aback and before I had time to process the unnecessary aggression in his tone he returned to ask if our kids had their own seats. This was well into the movie, maybe the last 30 minutes. The movie theatre checks your tickets before taking your first order. Of course they have seats. He was escalating a situation that didn’t exist. As of late, as someone with celiac disease, I am trying to avoid this place because they don’t have safe practices to avoid cross-contact and often misplace orders or send out the incorrect orders. Now, I will avoid it because this manager has left a very sour impression upon me.