Ambition Coffee & Eatery, Inc

I have visited this establishment on a couple of different occasions and it is an extremely inconsistent experience! My colleagues really love the food so we keep going back, but, they pay a different amount each week for the same meal.... They have also messed up their orders a couple of times (ex: paid extra for gluten free bread, didn't get it) and eventhough my colleagues keep going here because they are creatures of habit they have never received any type of compensation eventhough it was the establishments mistake and they paid extra. Something like a free drink or a $1 -$2 off next time would go a long way in good customer service, instead they tell my colleague she should have brought the sandwich back to have it remade. This would be a major inconvenience and we usually dont have a long enough lunch break to do all that nonsense. Additionally, I've tried to get an iced coffee or iced latte from here on a couple of different occasions. I just asked for a flavoring in my iced coffee/latte or I asked for one of the specials on the board and I've received drip coffee and paid $4-$7 with no flavoring or any type of milk. Its just frustrating to pay for something and not get way you expect from, and it's a constant gamble at this establishment in my experience.

Great little shop. I'm gluten free and vegan so there's nothing for me but my friend really enjoys the soups, sandwiches and salads.