American Flatbread

I don’t know what’s going on here lately, but it was nearly impossible previously to get anyone to answer the phone for takeout, and after dining in tonight I see why. Tonight we waited for at least 10 minutes to be acknowledged as waiting for a table, despite multiple wait staff walking by and even standing at the hostess booth. Once a server finally flagged us in, he ran to a table and threw our plates and silverware down without another word. We were seated at 7:15. We placed our orders and the food was ok, definitely not as good as it used to be. Our server rushed us through the meal and seemed inconvenienced at our party of 4. By 8 our server was handing us the check, tried to pick up plates that were still being eaten off of, and proceeded to spill a mixed drink and ice all over my boyfriend’s lap. Hey mistakes and accidents happen, but there was no apology, nothing comped on the over $200 tab, just an “ah I knew that was going to happen.” Despite this, 2 of us were hoping to order one last drink. We were told they had already done last call.. except no one bothered to tell us that, and it was still 45 minutes before close on a Saturday night. I used to love Flatbread for their gluten free options, but I can get GF pizza cheaper elsewhere and don’t think I’ll go back to this location unless management starts taking their staff training and cleanliness (I was sitting next to a wall covered in dusty cobwebs) seriously. PLEASE bring back the Flatbread we used to love!

Really bad gluten free crust unfortunately (celiac). The service recently was not good as well.