Amorino Gelato - Porto Santa Catarina

I love the gelato. It was incredible. Gluten free cone and all. This review isn’t about that but the service I received. I debated on writing something but it stayed with me so deeply I felt the need to write it here. It was simply unacceptable. Tell your staff (two guys that look like twins or brothers — in this case it was only the one brother/coworker. The other worker actually stood up for me after his coworker wouldn’t stop and I appreciated it. Near the Rua sao bento da Victoria location to be clear, around 10-11pm) unnecessarily rude and mean. I don’t need to be bullied when I’m out on vacation just getting gelato with my wife. I was made fun of and he kept saying the flavor I chose wasn’t gluten free and made it really confusing and unpleasant for no other reason than his amusement, saying it was sarcasm. If that was “sarcasm”, it was the most blatantly mean and distasteful and unobvious sarcasm I’ve ever received. I wasn’t laughing. My celiac disease isn’t funny or a laughing matter. I was under the impression everything was gluten free but was really worried he was trying to get me to eat gluten or didn’t understand me and I was panicked. It’s not funny, it was cruel. This isn’t high school. I was more than nice and was treated like a kid being scolded by a bully.

Nothing to add, a 100/10 ice cream parlor, exquisite ice creams, they have gluten-free cones, all the ice creams are gluten-free and very delicious, and an incredible coffee, plus the flower-shaped ice creams and the waiters never put on a very bad face. friendly and available to customers. Highly recommended experience