Amorino Gelato - Praha

CELIACS: DON’T GO! I have been going two days more or less because Google suggested it and Find Me GF. The flavors were amazing, and when they told me they offered gluten-free cones, it was amazing! The issue: only one person was aware of gluten; she was so nice, even changed spoons and picked ice cream from a new part that hadn’t touched at all the cones (I don’t understand why the cones are normal if they “sell everything gluten-free”). All of the rest of the staff was very annoyed (especially one guy; he didn’t even bother to follow my request) every time I gave the specifications because I saw they didn’t do it like it was supposed to, and I saw a huuuge chance to get cross-contaminated. This guy served me (because he ignored the fact that I was repeating that I cannot eat gluten, mind I went 3 days almost 3 times a day) and I got served gelato with crumbs of other cones. Now I’m feeling extremely bad! NOT SAFE! Not all employees are with the intention to (okay, a few minutes more) serve a safe gelato for gluten-intolerant people. And when I asked if what I was served was part of the cone, one told me that it was rice (clearly it wasn’t) and went to ask the guy that has not been empathic at all and practically admitted that he served gluten in my ice cream (didn’t even change the spoon or the water they clean it with). The girl, very nice, wanted to give me another ice cream (but the damage was already done); they didn’t even offer a refund even though I took only TWO SPOONS of the gelato.

Great ice cream and very nice staff. A huge plus for a gluten-free cone, so I'm the best celiac 😍

Excellent natural and gluten-free ice creams, an exceptional place to have a great time tasting the best in Italian ice cream.