Andriaccio's Restaurant

We dined at your restaurant on July 4th. My son has celiac disease, and we were extremely careful to double and triple check with our server about which menu items would be safe for him. Under her guidance, we eventually ordered the Mahi Bowl and the Mediterranean Salmon. I reminded her multiple times that these dishes had to be completely gluten free, as even trace amounts of gluten can cause significant and lasting harm to someone with celiac disease. At first, the server seemed knowledgeable and reassured us, so we trusted her recommendations. However, when the food arrived, my son—who was very hungry—took a few bites of the salmon dish before discovering that the bottom layer was sitting on a bed of couscous. Couscous contains gluten and is absolutely not safe for someone with celiac disease. When I asked the server about this, she casually explained that only the top portion of the dish was gluten free and the rest of the plate was not. This level of carelessness is completely unacceptable and shows a lack of understanding about the severity of celiac disease. Worse, no formal apology was offered at the time. The situation was brushed off, as if the health consequences were minor. As a result of this mistake, months of healing and dietary diligence for my son may have been undone. We were in a hurry that evening and did not have time to speak with a manager, but we left deeply upset and disappointed by how this was handled. This experience has shaken our trust, and we hope the restaurant will take this matter seriously and address how gluten free requests are communicated and handled in the future to prevent this from happening to others.

Ordered a few pizzas for takeout & our whole group was pleased + well fed. Pizzas were ready exactly when they quoted over the phone & pricing is very fair. A larger-sized gluten free crust would be preferred, but appreciated even having that available so only a minor knock. Overall, pizzas were well baked, toppings were generous and you could taste that all ingredients were fresh & high quality. I’d definitely be interested in going there for the full sit down experience, but if you need pizza in the Chautauqua area, Andriaccio’s is the spot ✌🏻