The first time I ever had Anna's was 4 days ago. I ordered a gluten free pizza on cauliflower crust for takeaway and absolutely enjoyed it when I got home! 5 Stars.
My flight to India this evening was canceled due to weather and since I'm now here for one more night, I ordered the same gluten free pizza on cauliflower crust, this time, for delivery.
Between the two pizzas, disappointingly, the experiences were a difference of night and day. I'm not sure if it was even the same GF crust.
The takeout order came in a thick, standard cardboard pizza box with a tinfoil tray under the pizza. It took 20 mins with traffic to get home with it and it was still quite warm and the GF crust felt like it should. Thick enough to fold the crust and eat one handed.
Tonight's delivery came in a cheap thin pizza box without the tinfoil tray. The whole box and pizza was cold and soggy. Folding the crust to eat it was pointless, it continually folded where it shouldn't and I spent half the time picking up to eat what fell off onto the plate.
Noting that the delivery time of 45 mins was reasonable and accurate.
If I was leaving a review for the other evening, I would have given it 5 stars. With one suggestion to make sure they cut the slices thoroughly. The 4 slice serving wasn't cut in the middle and didn't even come close to the crust. I had to recut the pizza when I got home. The sauce, crust, and toppings still would have earned 5 stars.
If tonight was my first experience, I'd be leaving a 3 star review at best and not order from there again.
If I had more time in town, I'd try one more time and decide if I really like Anna's. Jury is out till I return in a few months to years.