The good: Nice music! They had some Thelonious Monk was playing, comfortable enough, pretty good espresso
The bad: they have some expensive gluten free pastries that are hands down the most vile combinations of bread and sugar that I have ever tried to consume, me and my partner got a cinnamon roll and a donut and both were basically inedible. They were impenetrably dense and dry. The icing was a sloppy mess. We threw them away and let the barista know but weren't offered a refund or an apology. It's unconscionable to sell things that are that gross.
And they've intentionally covered over all the power outlets. Why? I've never been in a coffee shop that is obviously a study spot that explicitly doesn't let you charge your laptop.
I get the impression of stinginess that comes at the expense of a comfortable and pleasant space for costumers