I ordered a burger and a Reuben to go. I put in the notes. Ruben is to have gluten-free bun. I double checked before the order was placed. My daughter went in to pick it up and the bun was not gluten-free. She politely asked for that to get changed out, the very large lady with pink hair was extremely rude and cleared at her the whole time. It would’ve been way easier for her to just change out the bun and say have a great evening but instead she went Out of her way to make my daughter feel bad. This is unacceptable. We have been to Aubrey’s many times and I’ve always had amazing service. So this review is only reflection of one employee in particular as a whole. Aubrey’s has always been great.