Augustino's Rock & Roll Deli and Grill of West Chicago

Poor customer service and not allergy friendly! The cashier was unfamiliar with the gluten free items and when I tried explaining she was very dismissive. The kitchen forgot about my order after a 15 min wait. I received a sandwich that was falling apart. There was no attempt at rectifying the situation, nor an apology. After my prior interactions with the staff, I did not want to wait for them to remake it.

Decided we didn't feel like cooking on a Wednesday night,we ordered take out from Augustinos. Located on an out lot in the Menards parking lot on North Ave,this place offers good fast food with a homecoming feel. Family owned and all recipes are made from scratch so everything is super fresh. Many gluten free items which is a plus for my wife. She had the Italian Grinder on a freshly baked gluten free Italian sub roll. Very tasty but she said she should have asked for the vinegar and oil on the side as it made everything too soggy. I had the Italian sub with homemade meatballs that are made daily ,baked and topped with house made marinara sauce. Delicious! Huge menu...Breakfast items served All Day as well. Indoor and outdoor seating with a great music vibe. Definitely a place to check out!