Aurelio's Pizza of Bourbonnais

My family has been going to Aurelio’s since Joe Aurelio opened his first restaurant on Ridge Rd in Homewood. When I was a kid I remember Joe Aurelio sitting at our table and asking how our meal was. This was when they moved the restaurant to Van Drunen Ford’s body shop. I took my family out tonight to the Bourbonnais store for my mom’s birthday. The restaurant was understaffed we waited over an hour for our pizza’s. We ordered 2 fiesta pizza’s and a gluten free pizza. My wife has a gluten allergy. When the pizza’s came out we received the 2 fiesta’s and no gluten free pizza after about 5 minutes I got up walked back and asked the manager about the gluten free pizza which they looked in the computer at our order and there was no gluten free pizza on the order. Our entire table agreed my wife had put the order in. So my wife sat there and watched us all eat as she waited on her pizza which we were assured was just put in the oven and would be out in about 10 minutes after about 20-25 minutes I went back again and they were “getting ready to take the pizza out” we had been there about an hour and 25 minutes at this point. We told the manger to box the pizza up and we will take it to go at this point. The manager said the gluten free pizza was on them and that it was about a 15 dollar value. I tried to explain to the manager I would have happily paid for the pizza if my wife could have eaten with us. To which she responded again how it was a 15 dollar value. I told her if you are going to stand there and just tell me you are taking 15 dollars off our bill you aren’t understanding my point. When we got home my wife opened up to find the pizza uncut. I hope this isn’t what I should expect as a norm at the Bourbonnais Aurelio’s and if the owners happen across this I’d love to speak with them about our experience tonight.

Aurelio's Pizza was always my favorite when growing up in the Chicago neighborhood of Roseland We moved to the western suburbs of Chicago, and for years, NO Aurelio's Pizza. Last Friday evening a group of us ate at Aurelio's. It was so good I had the gluten-free pizza!! That was awesome, and I will return often. 😀