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Austin's Wood Fire Grille 1
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Austin's Wood Fire Grille

Restaurant
Unverified
Delivery
Kid Friendly
Lunch
Take Away
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Warm, inviting atmosphere with gluten-free options and attentive, accommodating service.
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C
Community member
It wasn't busy, so the wait to sit down was quick. However, the service from our waitress Elisse was very slow. She was very sweet and soft spoken. But the wait between each question/ answer was a bit ridiculous. She would disappear for awhile. It took about 15 minutes to even get the check AFTER we had already boxed food, declined dessert, and she even cleared the table. So, we just sat there awkwardly as she disappeared. When she came back to the area - she started helping another table/ taking their order. We of course already had our payment ready, but she tried to hurry away after setting the check down. So, my partner flagged her to take the payment then. Of course we were not rude! We still tipped 20% b/c waitresses are already underpaid. It was just more of a massive letdown to try a new place that was a flop. I would expect the kind of service we had if it were busy, but it certainly wasn't at all. 🙃 I'm gluten free and the options were okay. I had a GF side ceaser salad and the entrée of shrimp zoodles with pesto. I do think the serving was overpriced. I personally loved the ceaser salad but hated the zoodles. It was weirdly sweet and very bland. The zoodles were just one large crunchy clump. 🫠 My partner had the mushroom Swiss burger and fries - they said it was alright. We agreed it just felt a little overpriced for what it was supposed to be. I can't say we will go back any time soon 🫤
C
Community member
Austin's is a great place to dine out! The first time I went back in September, it was fantastic! The service was great and the atmosphere is just as great, not to mention the smell is to die for. We just went again last night and with recently finding out I have celiac disease, they were so kind and accommodating! They took care to make my steak without any seasonings and in a separate pan, not on the grill and to also sauté my asparagus in a separate pan and not to grill either. They have many options that are gluten free so the ease of my dining experience was superb. Highly recommend going here!
Map showing 8121 Chippewa Rd
8121 Chippewa Rd, Brecksville, OH 44141, USA
2.4km

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