BJ's Restaurant & Brewhouse

(Gluten free be warned!) Worst experience at a restaurant. Waited 10 min at front while 3 male servers lounged around and didn't help me or ask if I needed a table. When someone finally came, they said I should sit at the bar while they were very friendly and helpful to the people behind me. I sat at the bar for another 10 min, no menu and then was told by a server that I should have used the menu online. The manager didn't care at all. I left....no menu, no water, no service after 20 min. Don't waste your time. Very disappointed in this location. Update: I went back to BJs tonight May 6, I was swiftly seated and then the server got my drinks within 10 min. I ordered the gluten-free prime rib dip and I showed the server the picture of the menu item on the online menu to be sure she understood I needed the gluten free on the glutwn sensitive menu. I was first alarmed when she asked if I wanted croutons on my gluten free meal side salad?! I got the food and it did not look like the picture, the bun was spongy like a gluten roll and not round like the picture. It looked just like the gluten containing prime rib dip on the menu, I showed the server the menu picture again indicating gluten free she took it back and then I actually got the gluten free meal. At the end of the meal I was given a bill for a regular prime rib dip with added cost of the gluten free bun, I again discussed this with her and showed her the price wich was the same as the regular....she then just changed the bill to a regular prime rib dip. Not sure if I can trust the gluten sensitive options at this location...please be warned on this.

I really enjoy coming to this location. Today, service was slow. After we got seated the waitress took our orders. I got the sparkling sangria! It was refreshing. I got the roasted chicken poblano and it was good. To finish it off, I got the gluten free chocolate chip pazookie. Sooo goood! Can't wait to be back.