BJ's Restaurant & Brewhouse

We usually love BJ’s for their food, service and gluten free options for my wife who has a gluten allergy, this visit was a exception, however, service was slow, it took forever for our food to come out, my wife’s meal came out and luckily we questioned the bun on her sandwich as it was ordered gluten free and was supposed to be gluten free and it was not, if my wife would have eaten it she would have been sick for the night, by the time her food finally was redone and brought to the table I was done with my meal, we never saw a manager anytime during the entire visit, they usually do a very good job but this experience was very disappointing After posting this I was contacted by someone from the corporate office that was very apologetic and concerned about what we experienced. He wanted all of the details of the visit and assured us he would follow up on this situation. Since this was isolated and they showed concern we will be visiting again as we have always loved it there prior to this visit. Update, after posting the review and talking to the director of operations I am totally satisfied with their concern and assurance of follow up on this situation, like I said this was a isolated experience here and will definitely return, I was reassuring to see their concern and follow up

This place e is like my Wonka Chocolate factory. This place e has great good great service and a great gluten free menu. This place is top tier and always recommend it.