BJ's Restaurant & Brewhouse

Went here for homecoming dinner junior year and many other times and every time it is great!! Their gluten free food is amazing albeit a little expensive. The service is great and I always leave happy! I am gluten free and normally get a steak and mashed potatoes and some sort of vegetable! I also get a gluten free pizzookie ( pizza cookie ) for dessert!! A friend of mine once spilled his drink all over our table and not only did our waitress stop to help us but so did the front of house helped us!! We really appreciated it and our food came out very quickly as well!

First time customer. Ordered mahi mahi tacos. When ordering I asked if the fish was breaded or grilled. You can pick so I ordered grilled. I asked if the taco shells were corn or flour. Without hesitation the waitress said they were corn. I have a wheat allergy. The food came and I was a little skeptical as the tortillas were the typical size of flour tortillas but again the waitress seemed so confident when I first asked so I decided to take a few bites but when she came to check in I asked again and she said I think they are corn but let me check. Then came back and said they were flour… I was surprised as this restaurant seemed pretty allergen friendly since they had GF bun options on the menu. I’m glad this didn’t happen to someone with Celiac.. Hopefully the menu can be more descriptive in the future and staff can be more well-versed with their menu items in regards to allergies.

Dinner with 8 friends a total of 10. Met at 4:30 on a Monday late afternoon. Restaurant was not busy. Tiffany S. was our server, she was ok. Two of our friends got their orders incorrect. A very surly waitress brought out some of the food missing parts like French fries and coleslaw. Another order almost had disastrous results with a gluten free meal came with obvious gluten items on it. So the gluten order had to be remade and it took 20 minutes for the other person’s fries and coleslaw to be served. Of course he had finished his sandwich and told the surly waitress ( not Tiffany) he didn’t want them. She answered “suit yourself “. Tiffany made no attempt to apologize or to check on the missing items. Again how can a restaurant that is very empty get simple sandwich, fries, coleslaw order delivered to the table missing 2/3 of the items. How can a special order of gluten free be made incorrectly. My guess is the staff doesn’t care about their guests and take no pride in their work. I don’t think anyone in our group will dine at BJ’s. Which is a shame because the food is reasonably priced and tasty.