Badfins Food + Brew

If I could give 0 stars for the behavior of the owner of this establishment, I would. Please see the attached conversation below if you feel like a good read. I have recently wrote a Yelp review stating my experience. I stated that the food was good, service was good and the atmosphere was good. I specifically noted that I don't mind paying and typically type at least 25%, so the price WAS NOT an issue when leaving this review. I simply stated that my biggest concern was in our party of 6 we had a person who requires gluten free options. Because of this requirement we do check the menu prior to going out. They advertised gluten free options but after ordering drinks she placed her order and they really aren't gluten free and there is a potential for cross contamination. (We have been to several places that can provide her with comfort that they will not cross contaminate.) I also stated that it does feel like they nickel and dime you. When leaving a review I try to tell people what I would have liked to know BEFORE dining there so they know what to expect. This "high class restaurant" charges a 4% credit card charge, provides 12 oz cans with no free refills and does not allow you to upcharge for a different side if you don't prefer chips or fries, you have to pay for the side a la cart. These are simply things I would have liked to know upfront. Aside from the concern for cross contamination, we most likely would have still eaten there and I would have still provided a 5-star review. As a passerby was walking, they inquired if they should eat there and I told them the food was good and they should give it a try. I said that I would still recommend it, but I wouldn't strongly recommend it. The owner responded to me insulting my intelligence, called me cheap (Thinking I wanted a "discounted" side (not what I was saying)), a Karen, telling me that my negative opinion doesn't matter and that my parents didn't teach me well because if I don't have anything nice to say I shouldn't speak. After this interaction I did some research and reviews from previous employees say a lot about this person which I experienced first hand. The reviews on indeed state that he watches cameras from home 24/7 and calls managers to nitpick the staff and the environment is toxic and a previous employee states that the food is overpriced for tourists. I have placed the exchange in the photos.

The food was the worst food we had all week and the most expensive! Probably doesn’t help that charges $4 per water you get!!! Do your self a favor and eat at the Salty Crab, Bavaro’s, Frenchy’s, Crabbys, or the Island Way Grill and you will get better food, better service, and better atmosphere for a WAY better price!!! Oh and I almost forgot if you have a Gluten allergy the Menu has marked gluten-friendly options and none of them are actually anywhere close to gluten-friendly. Even the manager admitted she doesn’t know what they are marked that way!!!

Our daughter has celiacs and we were told the corn chips were in a separate fryer and fries were GF but they must not be. As we lay in the hotel with her hoping not to have to take her to the hospital. I would avoid if you have a gluten allergy.