Sandwich was good but they put all the meat in a big mound in the center so the edges were just bread. Their bagels aren't good- too bready, not enough gluten. They are not chewy like real bagels. They're only popular because Bangorians have never had a real bagel. Atmosphere is chaotic and hectic, all the hard surfaces make it very echoey and hard to hold a conversation. They replaced all the wood floors with cheap looking laminate. The plastic silverware is so flimsy, my spoon was bending trying to eat the potato salad. Staff were very friendly.