Baker Street Kitchen

GLUTEN FREE EATERS!! Went in today for a gluten free toastie. I received an extremely small toastie, wasn’t even equivalent to half the size of a toastie using ‘normal’ bread as the people I was with payed the same price for a normal one and was more than twice the size. Spoke to a waiter and was told they were using ‘temporary’ gluten free bread until they get their usual back in. I asked if I could have another one or an alternative as I payed £5:50 and it was not filling. He then said he’d speak to his manager. A waitress who had red coloured hair. Came over and said it nothing they can do as it’s just the bread they used I then explained how the other waiter said it was just temporary bread and the one they usually use is of average size. She ignored this and continued to tell me that gluten free bread only comes in that size. Which I said as a gluten intolerant individual that this is not true as I have bought bread that is a lot bigger than this. She proceeded to say that she recommends people to NOT get the gluten free bread and said that the girl who took my order should have advised me not to get it. Which I find very unprofessional and clearly issues regarding the bread is shared amongst the staff as well as the customer. No alternative or refund was issued and she seemed to simply not care and I felt discriminated due to my intolerance. She told me again there’s nothing she can do and proceeded to walk away. I will not be returning as I left feeling upset and treated differently due to my intolerance. I had to go to a shop and find something to eat as I was left hungry

Love going here!! Love going for an iced coffee and sitting outside in the sun!❤️ Their gluten free options are brilliant and always feel safe going there being gluten free!!