Bamboo Kitchen and Bar

Have eaten here many times. Unfortunately, after tonight we won't be returning. Why? - We were seated at a table which was disgustingly sticky. Our hands stuck to the sides of the table. - We were switched tables and promptly forgotten. We had to flag a waitress down to place our order. - When ordering I asked if the yellow curry was spicy as I can't tolerate any spice and was advised it was not. Unfortunately, it was 5 alarm spicy when it arrived I had to let them know I couldn't it. While the chef came out and offered to make a new one, I was told that I need to tell them when ordering. I advised the chef I had done this. While the remade curry was less spicy, it was still spicy. I ate a bit and then left the rest. - 4 of the 6 of us are celiac and cannot eat gluten and were careful to confirm our orders would be made gluten free. - We were then brought out salad with dressing and unfortunately we could not eat this and had to send it back. - The non-celiacs did not receive their salad or soup. - They forgot to make my daughter's order. Everyone's food arrived and my young daughter was sad and hungry as hers just never arrived until we followed-up twice on where it was. - My young daughter loves sushi but doesn't like sashimi and they have always substituted the sashimi in the salmon lovers for more maki for her and asked for this. When the order came, it hadn't been substituted. As I couldn't eat the curry, I just ate it so it wasn't wasted. - One order of maki never arrived and we ended up just removing it from the bill. - We were never provided with chop sticks or gluten free soy sauce. We were short one set of cutlery. We ended up just getting up and getting it ourselves. - Half the drink orders arrived, the other half never came. We had to follow-up twice. - They were nice enough to provide containers for the left over food... except the lids were the wrong size. - We had asked at the time or ordering to have the bill split into two, and were careful to place orders together that would be on each bill. The bill was not split and the waitress had to redo it. Not a big deal but at this point the entire dinner was such a calamity you couldn't help but laugh at how badly everything went. Once at home, my husband was ill and suspects he was glutened. Unfortunately, we won't be returning and will instead try the other sushi restaurant in town and the new thai express.

Heard that the Ramen here was good. So decided to stop in with my wife and son for a late lunch. The service was terrible. The server couldn’t answer questions about gluten free options (said on menu to ask about gluten free options), we ordered one of those bubble tea drinks and it was made without 2 or more key ingredients which made it pretty much just blue water (had to have a different server remake it), my wife’s pad Thai was very bland, little flavour. They forgot to bring the soup that was ordered as an appetizer also. When the Ramen showed up it was in the shakey hands of our server who obviously should have not been carrying a bowl in each hand. As he tried to set them down he spilled both of them one ending up all over the table and my sons jacket. The server was apologetic in the situation but not very helpful as he grabbed a napkin from the table next to us and handed it to my son to clean up the mess. He never returned to our table with a cloth to clean up, in fact he never returned to our table again and we had to deal with a different server. This experience makes me not want to return. And the Ramen wasn’t that great!