If i could give this negative stars, i would. PERIOD. And let me tell you why— Customer service was not there. We walked in before a concert at the Criterion and i have celiac disease and a good burger and fries was on my list especially since we were drinking! Instead, we walked in, they weren’t crazy busy and they ignored us straight up. The bartenders looked at us and continued on their more important conversation. We left, decided to come back later and they acknowledged us but they stopped serving food after 10pm (which is no where to be seen on their website) We got there at 10:03. Super disappointing and would’ve loved to support a local business but will stick with my big chicken corporation who blesses with the best customer service regardless of how busy they are. #NotComingBack