Barbacoa Mexican Grill

Absolutely horrible service. From the moment we stepped in, we could tell the employees did not care about their job or their interactions with the customers. We got muffled responses the few times we did get responses throughout the ordering process, with one employee walking away to the back room in the middle of us ordering with them. Another employee, the cashier, sorta stepped in after a few minutes of half our order being complete, but only to tell us they couldn’t accomplish our gluten free request and we had to start over. This normally wouldn’t be a huge deal, we understand gluten free is not always catered to and sometimes options are not available, the issue is that the original employee taking our order walked away halfway through without even mentioning this, and then the cashier had to shout our order couldn’t be done and we had to wait for the original employee to decide he wanted to come back. This is the same employee who reached into my side of beans, and pulled something out before throwing it away and serving me the same set of beans. Then, when he asked us what sauce we wanted, and we requested the hottest one, he walked away again. This time the cashier fully stepped in, but still it was very clear customer connections and service we’re the last things on her mind. DO NOT EAT HERE.

Better than Cafe Rio and they have gluten-free options.