Bare Naked Bakery

While this place is great for gluten free diets and knowing the food is safe to eat without concern of gluten, the service is subpar. The service is extremely slow and on more than one occasion staff has been rude and unfriendly. For the prices, one would hope at least for decent service.

Bummed to leave a negative review as it's so hard to find good gluten-free bakeries but this past experience was very lacking and will stop me from going back. Before Memorial Day weekend, we stopped to get GF bread for a barbecue. When we got home (NYC), we noticed that there was mold all over one pack of bread (not visible before opening the packaging. We also noticed that the other pack of hamburger buns was very moist on the inside. Though we didn't see mold, it did turn us off to the bread. I reached out to customer service to request a refund just for the pack of moldy bread and received a reply from Pavit Lamba. I let them know that I couldn't easily travel back to the bakery to get a refund, so they offered to send a digital gift card. This was fine with me as I love their other items and wanted to continue supporting the business. However, the last communication I received from them was on May 27. I've followed up multiple times about the refund or gift card, but have heard nothing. Obviously, they do not stand behind their products or want to rectify an issue that was clearly their fault. Make sure to always check your items before leaving the bakery and I do not recommend purchasing items unless you're in the immediate area and can go back to the bakery if you have issues as they will ghost you over email.

Pre ordered mother's day sweets. Sold out of the gluten free items ,I prepaid for. Also pre-order not ready when I picked up.