Bayberry Juice Bar

So pretty here!! The coffee is putrid. Burnt espresso in both our coffees. The people who work here are so sweet. Also a lot of gluten free options here which is great! Muffins, pastries, egg bites, smoothies.

I went into Bayberry Juice Bar with the intent of getting a smoothie bowl. I generally like to customize my bowls due to the fact that I am anaphylactic and figured it would be okay because there were many add-in options. The manager came over and said they could not do that and it would only be possible in a smoothie cup due to the extra ingredients and that there would be an extra charge for the additional ingredients (which I was absolutely fine with and expected that there would be an upcharge). One of the extras that I requested was chocolate protein powder and upon receiving the smoothie, it was clear that it was not in it. While I was not charged for the commodity, I still wanted it and brought it to the cashier’s attention (who was very sweet and polite). After double checking to see if the smoothie could be remade, the manager/owner told the young girl that it could only be done if my smoothie (one that I already drank from) could be tossed back into the blender. Considering my own food intolerances and allergies, I was appalled by her “solution”. Her demeanor was just inappropriate and unprofessional as she wasn’t considerate nor apologetic. As per the granola - it clearly states behind the counter that it is gluten free and contains nuts but I was verbally told that it was nut free. I would definitely not recommend this place if you have severe allergies.