Very good coffee, I find their espresso based options especially good, nothing is overly sweet (I've had Almond Joy, hazelnut, and another I can't remember). The chix salad is very good, breakfast sandwiches have lots of options for cheese and protein, and they serve the best gluten free roll I've ever tried.
The only minor negative is the eggs for sandwiches are cooked in the microwave, they are tasty nonetheless.
They do a very brisk order online-n-pickup business and I actually love it. I wish I lived near this terrific local coffeehouse chain, but I was visiting the area for several weeks and visited the Annapolis and Crownsville locations multiple times.