We made a reservation for my friend's birthday on a Saturday evening - we had to change the number of people a few times and that was done easily by phone call.
There are stairs required to get to this bar. The music is loud, lighting is dim.
Service was amazing, we got free prosecco for my friend's birthday, and we were added to the guest list for the bar upstairs. The hosts and servers helped us take pictures and were so attentive/friendly. They even let us switch from a table to a nicer booth.
The food here is small and pricey, but tasted good. I tried the gluten free mushroom pizza, fries, prawn tacos, Calamari, and chicken bites. The mixed drinks were very good.