This is my first google review!
*This is for anyone wondering about food allergies/accommodations.*
My boyfriend and I visited Bell Tower last night. We usually don’t eat out due to his allergies/food preferences.
In the past I’ve gone out here with my family and we love it.
My boyfriend has a severe peanut allergy, along with legumes, and is an egg-free vegetarian.
We ordered a veggie wrap and asked for no chickpeas/falafel. When it was served, it had falafel in the wrap. I quickly asked the bartender and they remade it beautifully! The manager on duty (who was spectacular) took it off the bill along with my side of French fries. He also gave us a heart felt apology and promised they’d do better next time. We said it’s alright and we understood mistakes happen. I’ve worked in many food service jobs, so I have a lot of understanding for people in the front and back of house. :)
My boyfriend LOVED the veggie wrap, it was filling, and we really enjoyed our time.
If you are in need of a friendly place for gluten free, vegan, vegetarian, they have plenty of options! In Kent, it’s hard to find places to accommodate and Bell Tower exceeded our expectations ❤️. Thank you again guys!!!