Bella Ciao

We are from the Boston area and are accustom to great Italian food as well as great seafood. The bread was over toasted which lead me to believe it was actually stale and toasted, because one piece was hard and charred. Next our meatballs came out cold. The sauce and meatball were cold. Our salads came just several minutes after we started eating apps, which is not how you time dinner . The Caesar salad was textbook Ken’s dressing and bagged croutons. The main dinner was the lobster Malfade. The menu says it’s homemade pasta , but it’s definitely not made there. The lobster was extremely over cooked. The sauce was not flavorful. My daughter’s ziti was over cooked to the point that the pasta was completely flat and had lost its shape. We had 5 wine glasses at the table for our two bottles of wine, no two glasses were the same. My husband had a martini and it was only 1/3 full. Martinis should always be hard not to spill if poured correctly. We chose this restaurant over Tappo because we thought they had more GF options, they didn’t. The spinach artichoke dip had Gluten in it, not sure why. We thought we would be safe with the tortilla chips but they were flour. They do offer gf pasta and pizza crust , so that was fine. The server was so sweet, we shared our story with manager, she was also nice. She comped the items we were not happy with. I shared most but not all concerns because it would have taken up as much time as this review is taking me to write and I didn’t want to do this twice. Also the manager comped us dessert which was very nice of her. Over all I’d say vibe was okay, lights were strangely bright for an Italian dining experience. Almost like phone flashlight weird. If I knew it was in the Embassy hotel I wouldn’t have gone there. Typically not a fan of hotel restaurants and these reasons are why. Again the staff was lovely but the rest was not worth the over $400 dinner AFTER food was comped.

I hope they have more Gluten-free options in the future 🙏