Betty Rae's Ice Cream

The ice cream was amazing and many gluten free options!! it's beautiful inside, but unfortunately it's not very accessible 😞

Our Family came to Betty Rae’s Saturday evening. Our experience was NOT good. We expected a line as that’s pretty typical. While standing in line, we saw a girl with an ice cream cone go to the trash can and dump her ice cream off of the cone into the trash. I commented to my son, “why would she waste perfectly good ice cream? If she wanted just the cone I wonder why she didn’t just order that?” Well. Fast forward to us getting our ice cream and I COMPLETELY understood why. There were 4 of us. My son ordered the Creme Bruleé , my husband ordered the Peanut Butter, I ordered the Butter Pecan, my daughter in law ordered mint chip. Out of 4 of us, two of those ice creams were absolutely inedible. Like SO bad. When my son said he could not eat his I thought he was just being dramatic. Then I tasted it. Vile. So bitter. It didn’t taste anything like crème Brûlée - all you could taste was bitter. My husband takes a bite of his and says his was awful too. I take them inside and am tell the worker politely that I need to switch these flavors out because they’re not edible. I explain something must be wrong with them like maybe they’re rancid or something. He remarks, “Were they like really bitter?” I am like YES, you knew they were?! He explains they’ve changed suppliers and that several of the flavors had that issue. WHY ARE YOU GUYS SELLING ICE CREAM YOU KNOW IS BITTER AND TASTES TERRIBLE?!! We paid $24 plus tip for half of us to have this experience and to stand in a long line to get this. I don’t mind a line if it’s quality food but I definitely do when it’s garbage and you know that you’re serving that to people. In this economy when so many have cut back on extras like dining out, etc. Ice Cream shouldn’t be one of those cuts and ice cream should never be bitter. The gluten free vegan cones are the only plus worth mentioning here. Betty Rae’s used to be good once upon a time. Guess quality went out the window when their business grew.