Biaggi's Ristorante Italiano

Amazing place!! Gluten free menu at an Italian place is already rare, and for it to be this good and have such a great cocktail menu?! Incredible. And the service was phenomenal. Very attentive and when a mistake was made, it was owned and fixed 100%. Our new Italian go-to spot! Do not hesitate to check it out!

Food was ok. Nothing special but nice portions and good flavor. Nice gluten free menu

Biaggi's used to be one of my favorite restaurants, and it was my mom's favorite restaurant, so I've had a LOT of Biaggi's over the past 30 years. Unfortunately, the service has been so bad at the Middleton location the past few times I've taken my family there, we won't be going back. The last time we visited, we never saw our waitress after she took our order -- until it was time to drop off the check. She spent the rest of the evening at the bar chatting with the bartender. If she had bothered to peel herself away from flirting at the bar, we would have loved some drink refills, or to ask about the gluten free bread they offered my daughter but never brought out. Instead, we waited an eternity for the food to come out and then got out of there as quickly as possible. The two times we visited before that, we had similarly inattentive, or even rude, service. After taking our order, the servers didn't stop by to check in and see if anyone needed a refill. When we asked for more bread, we got an eyeroll ... and no bread. I guess they "forgot." It seemed like maybe they don't like serving families with kids? It's a weird feeling when you're clearly made to feel unwelcome but are unsure why. Our kids like to order Shirley Temples, which has to be one of the easiest drinks to prepare (just mix ginger ale or lemon lime soda with grenadine, put a cherry on top). Yet somehow, the bartenders at Biaggi's don't seem to be able to make one properly. The soda and grenadine should make for a sweet drink, but the ones at Biaggi's taste like they used some flat tonic water instead of ginger ale and added a single drop of grenadine (when made properly, the drink usually looks red, these were a very very faint pink). We didn't bother sending the drinks back because the servers had already made clear they had zero Fs to spare for us (and it would have required one of them to actually check in, which is apparently too much to ask now). Until the past year, I don't think I'd ever had a bad service experience at BIaggi's, and in fact, the service had always been excellent. So the first couple times we were treated like unwelcome guests, I thought it was a fluke, but after the third crappy experience at Biaggi's in a row, we finally got the message. We're done with Biaggi's. 👋