Really disappointing visit yesterday. The new venue was welcoming, but chilly. I didn't feel it was much warmer inside than out. I ordered gluten free salted caramel chocolate brownie. I struggled to cut it with a fork, it was so hard and could barely taste salted caramel. The cocoa flavour overpowered it. My friend ordered a victoria sponge. It was a victoria cake not sponge, it was very heavy and dense, not light at all. The coffee was very strong too. We did mention our comments, but it was brushed off with 'i'll feedback to the kitchen '. It wasn't the same experience as the last time we went.