Bizen Gourmet Japanese Restaurant and Sushi Bar

Crazy busy Saturday night. Dinner for 3 took almost 3 hours and not just because of how busy they were. We didn't mind cause we were visiting, but don't go if you want fast service. Teriyaki Duck was good, but not exceptional. Not a lot of duck for the price. Friends had chicken and salmon and they're amount of meat was significantly more for less money. Best thing was gluten and dairy free dessert options.

The food is very very good. Large menus with lots of interesting choices. Everything we ordered was delicious. The decor is fantastic with private traditional rooms for you to sit in, great ambiance. The problem is the service. We tried to order off of the Kaiseki menu after the host (he was very kind and great) told us we could then the waitress told us we couldn’t (it was Sunday so it should be ok per the menu) There was no cocktail menu at all. And most importantly, we were excited to order items that were modified to be gluten free. After a long discussion with the waitress about my wife being gluten free, they brought us out a dish they was made with all gluten free ingredients but kept in other ingredients that were not gluten free. When we informed the waitress that she just served us a gluten free item with gluten in it, she was annoyed we didn’t want it. The food took a long time to come and we were rarely checked on. We’d go back but the staff needs to be trained on food allergies and customer service.