Blanco Lounge

An expensive wetherspoons Came here because of the extensive gluten free menu to be left upset and disappointed. Arrived and found out it was order at the bar but whatever that wasn't a big deal as loads of places do it. Ordered gf louisianna chicken with sweet potato fries and 2 other dishes for the rest of my family. Food came and my sweet potato fries were cold, told a man in a red chequered shirt and he said he would get me some new ones. 40seconds later he comes back, gives me my fries and walks off. I bit into one and could tell they were double dipped, didn't spend nearly £50 on food for double dipped chips. I had to go find him to give him the dish back and told him at that point I wanted a refund and went back to my table. Got back to my table and he came over with my refund and I then explained that I work in kitchens and food environments and if we sent out reheated food we would be disciplined and that I was now a very hungry pregnant woman just watching my family eat and all I got back was "well I said were sorry can't do anything else" and walked off. Fuming is the word. The only reason it got 2 stars is because my husband and daughters food was fine and they said it was nice.

Absolutely amazing place , wanted to leave a special mention to a fantastic waitress Edy , Edy was so kind and helpful , I’m deaf and recently diagnosed Coeliac , Edy was informative and helpful throughout , we are both learning Bsl and it was just so nice to be able to communicate using BSL in a restaurant environment ! Food and atmosphere superb , lovely and clean , highly recommend ! (Brilliant gluten free options )