After going there multiple times, the place has gone down recently. What used to be a 5 star place is now germy (counter wasn't clean), cheap on toppings (if they had it), no soy free vegan meat, giving me a hard time, misleading, if not downright illegal. It just seemed like the staff weren't taking their jobs seriously.
They're really out of touch with the local needs - taking away the gluten-free vegan crust that they thought no one wanted only to bring it back from losing their customers. Also, the vegan toppings come after the meat, which makes the meat contaminate them - it tastes bad and is unsanitary. Have it switched like Pieology please!
They would say I could have a discount on something only to rescind it at the register. I would ask for more toppings, but they said I had enough - for oregano? Really? The food tastes like it's been touched with germs - not really fresh and clean anymore. Look: the cilantro had pepperoni, cheese, etc. in it - they had to reach towards the bottom to get at it - I was disgusted by then, that I got less then I should have. They ran out of mushroom and wouldn't go to the back to get more. Really, for such a cheap, abundant ingredient?
They said that I could apply a coupon if I would come in. So I came in and the people there said that the person left and they can't take it. It's false advertising. Instead of apologizing and offering something for the issue, they give me a harder time. Get your act together Blaze - it's making the whole plaza look bad. These restaurants here always struggle to do well at this location, Luna Grill too. With multiple failed Asian restaurants, like the Magic Wok, that failed to work here, seems like history is repeating itself once again - and with good brand names too! I say we should get rid of failing restaurants here, outside of maybe The Habit, before they fail. A laundromat could do better than these can! A lot of vegans are here, so maybe a vegan restaurant would help, as Thai Vegan's too far away.
It's gotten to the point where I'm on the verge of not going back. I may or may not, but most likely not.