Went in to get a GF build your own and my spouse got a regular crust build your own. I ordered first, but they didn’t get the crust immediately and moved my husband in front. His Pizza was half assembled before they said they were out of GF. I said, then I cannot eat here. There was NO sign about this, and I can see someone else reported no GF crust 2 days ago. This is highly unacceptable! The worker offered keto or cauliflower crust, which I appreciate but I am also DF so I explained that doesn’t work as I also need DF. The worker then had the audacity to say the original crust (containing gluten) is dairy free. To which I said that has Gluten - I asked for a GF crust for a reason!!! The worker didn’t even apologize. Just looked at my dumbfounded the whole time.
Thank goodness Naf Naf Mediterranean grill was a couple doors down, otherwise I would have had to sit and watch my spouse eat as his was practically in the oven while this was going on. Naf Naf got my business today, and I am not sure if this locations will get mine again. I was originally willing to try again but after noticing the Gf crust was out for another person 2 days ago, clearly there is a management problem here that is not being addressed and this is a huge problem to advertise flexibility for allergies to then continually be out. I have never been thrilled with the service at this location, but this was over the top.