Blaze Pizza

I really want to like this place more, but cannot justify spending my money here. I'll start by saying that all the employees I've encountered here were polite and friendly. Online ordering was a big issue. Every time I have ordered online, my pizzas have been wrong or had very little toppings - like 4 pepperoni for a pizza where I asked for extra pepperoni. There was even an order where I received a pizza with no cheese (I triple checked, I definitely asked for cheese). Generally, I'd almost forgive this by just walking my behind into the store to order, but after seeing how they actually do things, not so sure it makes a difference for me. If you have any food allergies - run away. I witnessed several occasions where a patron asked for both pesto & marinara on their pizza - first, the pesto was spread directly on the dough using the pesto ladle, then the marinara was spread using the marinara ladle, meaning there was now pesto in the marinara, and both had touched raw dough. Hope none of you are allergic to nuts, because now that marinara has nuts from the pesto. Or have a gluten allergy because it's touched all kinds of dough , with and without gluten. Understandable that the staff can't change gloves between every customer, but using serving utensils for ingredients and trying not to mix things would inspire more confidence. Overall, it's pretty pricey, questionable food cross contamination issues, and just not consistently good enough in my opinion.

So bummed cause the idea is great. Twice in a row they have completely ruined my order. 1st time wrong pizza delivered 45 minutes late (i can’t have gluten or meat and it was ham and regular crust) no refund available. Second time, tonight I went to pick up after a “your order is ready” update and they didn’t even have my order! It was gonna be another 45 minutes if I wanted them to make it.