Generally, Blaze Pizza as a brand offers good product. However, this location is jarringly inferior to other options in the area. I tried this location once on 1/24/2025 and will not repeat my visit. Here's why:
When I appeared on-time to collect my mobile order, my order showed on Blaze's app as already having been collected, so naturally I inquired with the staff. The staff proceeded to present me with what seemed like two-thirds of my order: two pizza boxes. I presented proof that I also ordered cheesy bread. To the staff's credit, the attendant made the cheesy bread for me reasonably well and quickly. I was thankful for this as Blaze was jam-packed and incredibly chaotic. I then went home confidently with what I thought was my order (given that Blaze Pizza had never done me wrong previously).
When I got home, I realized that for some reason my two pizza boxes contained one pizza and one cheesy bread along with a cheesy bread box containing the cheesy bread I had the staff make. Neither I nor the staff caught a pizza box containing cheesy bread and not pizza. As for my one pizza, it was missing several toppings. So, I was shortchanged an entire pizza and my one pizza was incorrectly made. The value of the extra cheesy bread I mistakenly received was worth half that of a gluten-free pizza, so the extra cheesy bread mistake didn't begin to right any wrongs. To top it all off, I complained to Blaze Pizza that very night online and, one week removed, Blaze has clearly ghosted me.
The very next day, my household got Blaze Pizza at another location where we didn't have problems and never have. This location is a poor reflection upon the brand and doesn't seem to be run responsibly at all.