Blimpie

Came in on Father’s Day around 2:30pm. Probably one of the worst customer service experiences I’ve ever had. I came in and asked about how safe it would be for me to eat here with celiacs disease. I was advised that there was a good chance of cross contamination so I chose not to get a sandwich. The lady that was explaining it to me suddenly became agitated when I said I’d pass on the sandwich and just order a coffee. The eye roll, the sigh, and the dirty looks mixed with whispering to a male coworker when I walked away was just uncomfortable. When I walked over to the coffee counter, I was trying to make small talk with the barista (a completely different employee) so I mentioned how I wasn’t try to be rude by not eating and explaining how sick gluten makes me. She gave me a dirty look and made a snarky comment about how it’s my diet and my choice. Having celiacs disease is having an autoimmune disease and it most definitely is NOT my choice. Eating out is hard for me and it’s even harder when employees are rude about it. My coffee tasted amazing but was NOT worth being treated like an inconvenience or dealing with snobby employees. Wouldn’t recommend.

I had a really great customer service experience with the owner. My daughter has celiacs and long story short, she accomadated us with a kids meal at no extra cost even though the sandwich was made with gluten-free bread (which is expensive!) I will defiantly be back.