Blue Cow has some delicious ice cream. Their flavors are great and taste very rich; I love being able to take my gluten free family members here as it’s a delicious treat I know everyone will enjoy. There’s plenty of flavor profiles for everyone. It’s a nice spot to hang out. The environment is always very clean.
However, the customer service is extremely hit or miss. I’ve come in several times and had stellar service, with everyone being incredibly helpful and super friendly. Other times, you get the vibe the employees don’t want to be there.
Once I came 8 minutes prior to closing to quickly grab a treat to go, and the girl working saw me, power walked towards the door, and tried to lock it in my face, lol. They reluctantly let me in after I pointed out the hours nicely and told them I already knew what I wanted and was getting it to-go, but the other staff were obviously irritated with me even though I was in and out in under 2 minutes. I know it’s frustrating to serve towards the end of your shift when you're nearly closed, and I’m sure other customers have seriously overstayed long after closing time, so I understand where they’re coming from, but it was still a weird interaction.
Ultimately, that hasn’t deterred me from coming back again during the middle of the day— the ice cream really is so delicious, and in a convenient spot.