After living in Bali and visiting regularly for over 15 years, this dining experience was one of the most disappointing we’ve had. From the moment we arrived, things were off – we were greeted, and the then hostess stopped mid-seating to chat with another customer, ultimately leaving us to seat ourselves.
The restaurant became busy, and unfortunately, guests were smoking heavily at surrounding tables. While this is somewhat common in Bali, it was uncomfortable during mealtimes and inappropriate, especially with children present.
The wine list was non-existent, with only one option available – Two Islands – which was sour and undrinkable. When the meals arrived, things didn’t improve. My Laksa was nothing like the dish should be – it was essentially a watery curry broth with plain rice. Worse still, the plate it was served on was chipped, greasy, and had remnants of food from a previous diner. I had to send it back. My daughter’s plate had similar cleanliness issues.
She had ordered the gluten-free chicken satay, which was listed as being served with peanut sauce and crackers. What arrived was bland grilled chicken skewers, plain rice, and pickles – no sauce or crackers. When we asked, the waiter informed us that the sauce wasn’t gluten-free. That may be the case, but the menu should clearly state that, or offer an alternative. The result was a dry, flavorless dish that was nothing like what was promised.
Other meals at the table were average at best, and the evening ended on a frustrating note with a loud, inebriated guest dominating the room with her loud conversation.
Overall, the food, service, and atmosphere were far below expectations. Sadly, we couldn’t wait to leave. We won’t be returning and can’t recommend this venue to others.