Blue Sheep Bake Shop

The best carrot cake cupcake I’ve had in a long time. It was perfectly balanced and not overly sweet, just the way I like it. The moment I walked in, I was greeted by the warm aroma of baked goods and an even warmer welcome from the staff. I learned the owner, Karin Giamella, is a Food Network Baking Show winner. Very impressive! Everything is homemade, including their ice cream, and they even offer gluten-free options that are just as tasty. Highly recommend!

Personalized and creative bakery that is so easy to work with. For the 3rd year in a row, they have surpassed our expectations. Many gluten friendly options also available!

I recently ordered two gluten free cakes to celebrate my twins birthday. Upon arriving at the bakery to pick up the order, the cakes were not ready. They weren’t ready because despite receiving an order confirmation and receipt for payment of the order, there was a technology glitch that caused the order to not be received by the bakery. This glitch wasn’t discovered until the day my cakes were due to be picked up. In addition, the pickup day was Thanksgiving eve, i.e. the Wednesday before Thanksgiving. Once the bakery staff realized the significance of the issue, they contacted the bakery owner. The bakery owner allowed the staff to provide me with her cell number so I could contact her directly to discuss how to rectify the issue. The bakery owner was extremely apologetic and offered to bake the cakes Thanksgiving morning to ensure my kids had their cakes for their birthday. I was hesitant to take her up on her offer because I felt terrible that she had to work on Thanksgiving, but she assured me that she was happy to do so. The cakes were amazing (as usual) and our crisis was averted. I’ve been going to Blue Sheep since they opened…not only are their baked items delicious, but they also provide high quality customer service. I wholeheartedly appreciate the owner offering to bake the cakes, especially on Thanksgiving morning. Lastly, there was clearly a technology glitch which caused the issue. Some people would’ve gladly used that as an excuse to not hold themselves accountable, but she did not do that. She was adamant about making the situation right even though it wasn’t directly her fault. I highly recommend Blue Sheep for their quality/delicious baked goods, but also because customer experience is important to them. Thank you again for making my kids 15th birthday so special!!